Shipping & Delivery

• Shipping Options
• Shipping Restrictions
• Delivery Time
• Check Your Order Status

Shipping Options

Order will be posted with either of the following carriers with international airmail shipment:
1. Hongkong Post;
2. A 3rd part express post service (4PX) to the Hongkong Post Air Mail Center for further outbound delivery to your country.
For both of the above services, your local post service will continue the delivery within your country.

Additional cost may be charged for order weight over 2kg. Upgrade fee will also be needed for upgrading to registered airmail or speedpost. Feel free to ask for further details.

Shipping Restrictions

Generally, we ship items to worldwide. However, due to limitation of the postal service, we may not post order to some outlying areas. You may have a look for details from the following link:
http://www.hongkongpost.hk/eng/postage/index.htm

Delivery Time

Postage time is different according to the destination. Generally, shipping time for normal or registered airmail is as follow:
United States, United Kingdom, Australia and Canada: 7 - 14 working days (not calendar days);
Most countries in Europe: 10 -25 working days;
Most countries in Asia: 7 - 14 working days;
Russia: takes up to 30 working days

We usually ship your order within 2 working days after clearance of payment. A few of our orders may take a bit longer time to arrive due to custom stuck or delay in postal service during peak season. If your item not arrives at you before the endtime of the above period, feel free to contact us for further help.

Check Your Order Status

You can find the status of your order in the "My Orders" page in "My Account". Further tracking info is available for registered airmail or Speedpost.